Summer Internship Program: Chesterfield County

Chesterfield County

Primary Program Area Focus: ANR

1. Describe your plans for this internship.  (i.e. What specifically will the intern be doing?)

Chesterfield County Cooperative Extension is seeking a summer intern to support our active Master Gardener volunteer program, including our innovative Virtual Help Desk. The summer intern will support Extension staff and Master Gardeners as they work to receive, diagnose, and respond to citizen questions about all manner of horticulture & entomology topics. The Virtual Help Desk utilizes a unique online collaboration platform to enable teamwork between Extension partners who provide factual, research-based, educational responses to citizens. 

Key Responsibilities:

  • Monitor questions as they progress through the online system to ensure timely communication
  • Assist in researching questions, matching Extension resources/publications with queries as appropriate
  • Communicate findings of Extension staff & Master Gardener volunteers to citizens, in accordance with established practices
  • Facilitate responses to follow-up questions
  • Guide citizens to appropriate Extension resources for further learning
  • Develop related, youth-oriented workshops or videos for virtual and/or in-person 4-H day camps

Requirements:

  • College credit hours, courses, or other relevant training in horticulture and/or entomology
  • Excellent communication skills, particularly written communication
  • Detail oriented and organized
  • Able to provide excellent customer service 

2. How will the intern learn about the breadth of VCE and our various program areas?

Chesterfield County Cooperative Extension & Chesterfield Extension Master Gardeners take great pride in providing a welcoming, educational experience for all citizens who utilize our services. The intern will be part of our team and responsible for communicating with all parties with respect and courtesy. Working together to provide timely, relevant, and useful information to all citizens who request our help is our priority. In return, the intern will receive not only financial compensation but also the opportunity to learn from well-regarded experts in the field of plant pathology, horticulture, and sustainable agricultural practices.  We place high importance on continuing education and offer many opportunities to build and refine diagnostic and communication skills.